![]() Yesterday June 1,2022 Square went offline. I’ve used merchant services for over 15 years, from start ups to 15 year old businesses and none have required this personal information. It’s been 5 business days and are getting the run around regarding our statements. We had already moved on and still, they hold access over the customer’s head so they can collect and sell your data. When attempting to access our statements for accounting we were denied access until the information requested was given. ![]() We closed the square account since they would allow transactions until they decided they wanted 2 years of tax returns and bank statements. Stripe does not have any of these hassles. I've used merchant services for over 15 years, from start ups to 15 year old businesses and none have required this personal information. It's been 5 business days and are getting the run around regarding our statements. We had already moved on and still, they hold access over the customer's head so they can collect and sell your data. They will hold your funds until provided, so we closed. No other merchant asks for this Information. They will not release funds until such private information is provided. We refused as this would open our company to more restriction and the threat of a bad review retaliation. My previous review was disputed and removed since were were unwilling to provide all our account data to validate. Square is a data collector and will hold your funds hostage People need to recognize that when someone deliberately wastes your time, they are STEALING. The only motivation I can see for this is that Square wants to jack you for an extra 1% on every transaction, because they consider any transaction entered on a computer "manual." Well gee, there's no other option, because your reader doesn't work with your own software, Square. But you can take payments through the Web portal on a computer if you have some kind of mag-stripe reader. In fact, NOTHING on a computer works with the Square readers. ![]() Like the fact that they have a desktop app (only for Mac currently, WTF) that doesn't work with Square's own card readers. Then force it back into "representative" mode.Īfter all that, you'll likely find that your problem is due to something stupid on Square's end. only to be bounced back into the automated mode and have to answer more irrelevant bot questions. If you catch them on their Web site during chat hours, you must force the chat system out of automated mode by typing "contact." After that, you'll wait an unknown amount of time. Do they just push a "choose random, irrelevant response" button? The responses prove that nobody reads the messages. Check if this is a scam by confirming that no transaction has been made from your bank account.I have been exchanging E-mails with Square about a non-functioning card reader (or associated software) for days, and have yet to receive one that actually addressed the problem I'm reporting.Is the email you received from Geek Squad sent to the same email address you signed up with?.Be wary of emails that tell you to contact them within one to two days-the scammer is trying to cause you to panic and make a mistake. Subscribers usually have a seven-day period to cancel their subscriptions.Is the transaction in the same currency as your bank account? The email is likely from a scammer if it's different.If you're not sure, use a link-checking website to make sure they don't redirect you to a random, unofficial address. It's a scam if no name is mentioned anywhere, or you are only addressed as "Dear Sir/Madam." Check if the scammer addressed you by name.Inspect the scammer's email address and see if it contains the misspelled company name or if it looks pretty generic and so not official.Check the email content for spelling or grammar errors.Follow these tips and checks to distinguish a scam email from an original, real one:
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